FAQ 

​How Do I Place An Order?​

To place a product in your shopping cart, select size and quantity, then click the "ADD TO CART" button. You can access your cart by clicking the shopping cart icon in the upper right corner of your screen. Items added to the shopping cart are not reserved until you proceed to checkout.



 

Payment & Shipping

Items usually ship within 5 business days. This EXCLUDES digital downloads.  ALL SALES ARE FINAL with ALL digital downloads upon delivery.  NO EXCEPTIONS WILL BE MADE.



 

Secure Ordering & Privacy

All orders are processed via Square.com. 

To protect Square account holders and their customers, all information our customers submit is encrypted to our servers, regardless of whether you’re using a public or private WiFi connection or a data service on your phone (such as 3G, 4G or EDGE). Square complies with all required PCI standards. As per our TermsSecurity Policy and Privacy Policy, we will never sell information to third party vendors.

Square protects its systems with industry-leading technology and security controls, including:

  • Square performs data encryption within the card reader at the moment of swipe.

  • Square’s software is developed using industry-standard security best practices.

  • Square’s servers are monitored around the clock by dedicated security staff.

  • Square’s employees act in accordance with security policies designed to keep your data safe.

Since Square itself is PCI compliant, we don’t require account holders to validate PCI compliance. Merchants who use Square for all storage, processing, and transmission of payment card data do not need to validate PCI compliance for those transactions. 

We strive to provide a safe environment for both buyers and sellers. Please review our Terms for items and services prohibited by Square.

Square respects your privacy and works hard to protect your personal information. We want you to understand how we may collect, store, use and protect your personal information. We will not share your information with anyone except as described in this Privacy Policy. When you downloaded our software in order to use our services you agreed to accept this policy. We may change this policy at any time. We will post notifications of revised versions of our policy on our website, and revised policies will be immediately effective. Throughout this Privacy Policy, we will refer to our website, software, and services collectively as the “Service.” Please note, this Privacy Policy does not apply to information we collect by other means than your use of the Service (including offline) or from other sources.



 

Returns & Refunds

Please contact us at info@manickatrecords.com for all returns.  Customer is responsible for return shipping for any and all returned products. New and unopened items can be returned within 15 days of purchase date. 

 

 

Thank you for shopping with us!

© 2014-2019 Manic Kat Records.
Manic Kat Records® and the cat skull with rays logo are registered trademarks of Manic Kat Records, LLC.
Any use or replication of these marks without the express written consent of Manic Kat Records or it’s subsidiaries is strictly prohibited.

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