Black Beanie with the Manic Kat Records logo on the front.
Available sizes: One Size Fits Most.
I. Delivery, Return, and Dispute Policy Between You and Merchant
The following policies govern your use of the Buy button feature on MKR Website (collectively, the “Sales Policy”): (1) the terms applicable between you and the Merchant (the “Delivery, Return, and Dispute Policy” or “Merchant Sales Policy”), and (2) the terms applicable between you and MKR (the “Buy Button Feature Policy” or “Facebook Sales Terms”).
I. DELIVERY, RETURN, AND DISPUTE POLICY BETWEEN YOU AND MERCHANT
*Date of Last Revision: February 15, 2016
By making a purchase via the Buy button feature on MKR Website, you are agreeing to this Delivery, Return, and Dispute Policy (“Merchant Sales Policy”), as it exists on the date of your order. This Merchant Sales Policy is between you and the third-party merchant (“Merchant”) from whom you purchased a product or other merchandise (“Product”) listed on MKR Website (“Product Listing”) via the Buy button feature. If there is a conflict between this Merchant Sales Policy and the Merchant's standard sales terms presented to you during checkout, you will receive the greater rights. If you do not agree to this Merchant Sales Policy, do not use the Buy button feature. For the avoidance of doubt, this Merchant Sales Policy is between you and the Merchant and not Facebook.
Shipping. The Merchant will generally ship any purchased Products within a time period specified by the Merchant, which will generally be two (2) to seven (7) business days of your order date. The Merchant will promptly notify you of any shipping delay. If the Merchant is unable to ship your order within three (3) business days after the specified shipping date, your order will be canceled and you will either not be charged or be provided with a full refund (as applicable).
Loss. Any shipment without a tracking number that you report to the Merchant as not received after 10 business days of the shipping date will be considered lost and either (i) the Merchant will reship the Product or (ii) you will either not be charged or be provided with a full refund (as applicable).
IMPORTANT NOTICE RE: SPECIAL DELIVERY/HANDLING. The above delivery terms do not apply to Products listed as “Special Delivery/Handling” in the Product Listing, such as for customized items or pre-order items. For Products with Special Delivery/Handling, the delivery terms in the Product Listing will apply.
Cancelation. If the Merchant cancels your order for any reason, you will either not be charged or be provided with a full refund (as applicable) and the Merchant will notify you of the reasons why within two (2) business days of the cancelation.
Returns. The Merchant will accept the return of any Product if it is: (i) in new and unused condition; and (ii) returned within the time specified by the Merchant in the Product Listing, which will generally be one, two, or three weeks, following the return procedure below.
Return Procedure. To return a Product: (i) you will need to initiate the return through the Facebook return mechanism; (ii) the Merchant will provide instructions on how to return your Product; (iii) you will return the Product to the Merchant following those instructions; and (iv) the Product must be received by the Merchant within the time period specified by the Merchant in the Product Listing, which will generally be within one two, or three weeks of the Merchant shipment date.
Shipping Cost. If you report through the MKR Website return mechanism that the Product (i) was inaccurately described on the Product Listing, (ii) arrived damaged, or (iii) did not arrive by the specified arrival date (if an arrival date is provided) or 10 business days from the shipment date (if no arrival date is provided), then (1) the Merchant will provide a pre-paid shipping label or otherwise reimburse you for any shipping costs for returning the Product and (2) your refund will include your original shipping costs for receiving the Product (if any). If you are returning the Product for any other reason, you will be responsible for all shipping costs for returning the Product and your refund will not include your original shipping costs for receiving the Product.
IMPORTANT NOTICE RE: FINAL SALE. The above return and refund terms do not apply to Products listed as “Final Sale” in the Product Listing, such as for customized or perishable products. Final Sale items are non-refundable and cannot be returned (except as expressly permitted under the Product Listing or required under applicable law).
Cooperation. You and the Merchant agree to cooperate in good faith to resolve any dispute regarding your Product purchase.
Informal Mediation. If you and the Merchant are unable to resolve the dispute after a reasonable period of time (which in any event will not exceed 10 business days), either you or the Merchant may escalate the dispute to an attorney for informal mediation. You and the Merchant will work in good faith to resolve the dispute via such informal mediation.